Effective Date: 15 August 2026

CreatiVitti eSolutions ("CreatiVitti", "RastogiWorld", "we", "us" or "our") operates RastogiWorld.com, a matrimonial and community services platform.

This Privacy Policy explains how we collect, use, disclose, protect and retain personal information when you access or use RastogiWorld.

We intend to handle personal information in accordance with applicable Indian data-protection, privacy, consumer-protection and information-technology laws, including provisions applicable to us under the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as and when applicable. The Rules provide a phased commencement framework, so obligations will apply according to their respective effective dates.

1. Who We Are

CreatiVitti eSolutions

C4F, 202, Janakpuri

New Delhi – 110058

India

Privacy/Grievance Email: info@rastogiworld.com

Support Email: admin@rastogiworld.com

2. Who May Use RastogiWorld

RastogiWorld is intended for adults aged 18 years or older.

A matrimonial profile may be created or managed by:

- The prospective bride;

- The prospective groom;

- Parents;

- Siblings;

- Relatives;

- Authorized family members.

Where one person provides information about another individual, the person providing the information represents that they have appropriate authorization to do so.

3. Information We Collect

Depending on how you use RastogiWorld, we may collect:

A. Registration Information

- Name;

- Mobile number;

- Email address;

- Password/account credentials;

- OTP verification information.

B. Matrimonial Profile Information

- Gender;

- Age/date of birth;

- Community/caste;

- Education;

- Occupation;

- Income or income range;

- Location;

- Family information;

- Marital status;

- Personal preferences;

- Partner preferences;

- About-me information.

C. Photographs

We may collect and store profile photographs and other photographs uploaded by users.

D. Horoscope and Birth Information

Where voluntarily provided, we may collect:

- Date of birth;

- Time of birth;

- Place of birth;

- Horoscope/Kundli information.

E. Identity Information

For verification and security, we may request identity documents or information contained in identity documents.

F. Financial/Income Information

Users may provide salary or income information as an amount or range.

Unless expressly stated otherwise, salary information is user-provided and is not independently verified by RastogiWorld.

G. Communication Information

We may process information exchanged through Platform messaging and other communication features for purposes including service delivery, security, abuse prevention and complaint investigation.

H. Technical Information

We may collect information such as:

- IP address;

- Browser/device information;

- Operating system;

- Login information;

- Approximate location derived from technical information;

- Cookies;

- Usage information;

- Website interaction information.

4. How We Use Information

We may use personal information to:

- Create and maintain accounts;

- Create matrimonial profiles;

- Provide matchmaking services;

- Display appropriate profile information;

- Facilitate searches;

- Enable messaging;

- Enable users to express interest;

- Provide personalized matchmaking assistance;

- Provide paid services;

- Process and confirm payments;

- Verify identity;

- Verify mobile numbers and email addresses;

- Conduct manual profile reviews;

- Detect and prevent fraud;

- Investigate reports and complaints;

- Maintain Platform security;

- Prevent abuse;

- Improve Platform functionality;

- Conduct analytics;

- Send service communications;

- Send permitted promotional communications;

- Comply with legal obligations;

- Resolve disputes;

- Enforce our Terms.

5. Profile Visibility

RastogiWorld provides privacy controls intended to allow users to determine how their information is displayed.

Depending on Platform functionality and user selections, certain information may be visible to registered members or other permitted users.

Users may choose to hide their profile or adjust available visibility settings.

Information necessary for account administration, security, legal compliance or ongoing communications may continue to be processed even when a profile is hidden.

6. Identity Verification

We may request identity documents for verification.

Identity information is used primarily for:

- Confirming identity;

- Preventing fraudulent profiles;

- Protecting users;

- Investigating suspected misuse;

- Meeting legal or security requirements.

Identity documents will be retained only for the period reasonably necessary for the purposes for which they were collected, legal obligations, fraud prevention, dispute resolution and legitimate record-keeping.

Where retention is no longer necessary, information will be securely deleted, destroyed or anonymized where appropriate.

7. Manual Profile Verification

RastogiWorld may manually review profiles before approving them.

Manual review may consider:

- Profile completeness;

- Identity verification;

- Photograph suitability;

- Community/profile information;

- Potential fraud indicators;

- Compliance with Platform rules.

Verification or approval does not constitute a guarantee of the person's character, background, financial position, marital history or suitability.

8. Information About Other People

If you create a profile on behalf of a prospective bride or groom, you may provide personal information about that person and family members.

You should only provide information that you are authorized to provide.

You should inform the relevant individual that their information is being provided to RastogiWorld where reasonably appropriate.

9. Sharing of Personal Information

RastogiWorld does not sell users' personal information.

We may disclose or make information available to service providers that reasonably need the information to operate the Platform, including providers for:

- Hosting;

- Website infrastructure;

- OTP delivery;

- Email;

- Analytics;

- Security;

- Technical support;

- Payment processing;

- Communication;

- Other essential Platform services.

Such providers may process information only for relevant services and subject to appropriate contractual or operational safeguards.

10. Legal Disclosure

We may disclose information where reasonably necessary to:

- Comply with applicable law;

- Respond to lawful governmental requests;

- Protect users;

- Prevent fraud;

- Investigate suspected criminal activity;

- Protect our rights;

- Enforce our Terms;

- Respond to legal proceedings.

11. No Sale of Personal Information

RastogiWorld does not sell personal information to advertisers or third parties.

We may use aggregated or anonymized information for analytics, business intelligence, security and Platform improvement where appropriate.

12. Analytics and Cookies

RastogiWorld may use cookies and similar technologies to:

- Keep users logged in;

- Remember preferences;

- Understand Platform usage;

- Improve performance;

- Detect security issues;

- Analyze trends;

- Measure marketing effectiveness.

Where required, appropriate consent mechanisms will be used.

Users may be able to control cookies through browser or Platform settings, although disabling certain cookies may affect functionality.

13. Marketing Communications

We may send promotional communications regarding:

- Membership plans;

- Matrimonial services;

- Platform features;

- Offers;

- Events;

- Community-related services;

- Other relevant services.

Users may opt out of non-essential promotional communications using available unsubscribe or preference mechanisms.

Essential service communications may continue where necessary to operate the account.

14. Payment Information

Paid services may be offered through payment arrangements supported by RastogiWorld.

RastogiWorld may maintain transaction records necessary for:

- Payment confirmation;

- Accounting;

- Refund processing;

- Fraud prevention;

- Tax compliance;

- Dispute resolution.

Where third-party payment service providers are used, payment information may be processed by those providers under their applicable terms and privacy policies.

15. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

However, no Internet-based service can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their passwords and OTPs.

RastogiWorld will never intentionally ask users to disclose passwords or authentication credentials for purposes unrelated to account verification.

16. Data Breach

If a security incident involving personal information occurs, RastogiWorld will take reasonable steps to investigate, contain and mitigate the incident and provide notifications where required by applicable law.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

- Providing services;

- Maintaining accounts;

- Identity verification;

- Fraud prevention;

- Security;

- Legal compliance;

- Accounting;

- Tax obligations;

- Resolving disputes;

- Enforcing agreements.

Different categories of information may have different retention periods.

Identity documents will not be retained indefinitely and will be securely deleted, destroyed or anonymized when retention is no longer reasonably necessary, subject to applicable legal requirements.

18. Account Deletion

Users may request deletion of their account.

Following deletion, certain information may be retained where required or reasonably necessary for:

- Legal compliance;

- Fraud prevention;

- Security;

- Accounting;

- Tax records;

- Dispute resolution;

- Enforcement of legal rights.

Where possible, information that is no longer required will be deleted or anonymized.

19. Profile Hiding

Users may hide their matrimonial profile using available Platform controls.

Hiding a profile is different from deleting an account.

A hidden profile may remain stored within the Platform and may continue to be processed for account management, security, legal compliance and other purposes described in this Privacy Policy.

20. User Rights and Choices

Subject to applicable law, users may have rights relating to their personal information, including rights to:

- Obtain information about processing;

- Access personal information;

- Correct inaccurate information;

- Update profile information;

- Withdraw consent where processing is based on consent;

- Request deletion where applicable;

- Raise grievances;

- Manage certain communication preferences.

Requests may be submitted to:

info@rastogiworld.com

We may need to verify the identity of the requester before processing a request.

21. Children's Data

RastogiWorld is not intended for individuals under 18 years of age.

We do not knowingly permit persons under 18 to create matrimonial profiles.

If we learn that an underage individual has created a matrimonial account, we may suspend and delete the account and associated information subject to applicable law.

22. International Users and NRIs

RastogiWorld may be used by eligible Indian citizens and members of the Indian diaspora, including NRIs.

Users outside India acknowledge that their information may be processed in connection with services operated from India and through service providers that may process information in other jurisdictions, subject to applicable law and contractual safeguards.

23. Third-Party Websites

RastogiWorld may contain links or integrations to third-party websites or services.

We are not responsible for the privacy practices of independent third parties.

Users should review the privacy policies of third-party services before providing information to them.

24. No AI Matchmaking

RastogiWorld currently does not use AI-based automated matchmaking to make matrimonial decisions.

If automated or AI-based processing is introduced in the future, the Privacy Policy may be updated accordingly and applicable consent and disclosure requirements will be addressed.

25. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes may be communicated through the Platform or other appropriate means where required.

The latest version will display its effective date.

26. Grievance and Privacy Contact

For privacy questions, requests or grievances:

CreatiVitti eSolutions

C4F, 202, Janakpuri

New Delhi – 110058

India

Privacy/Grievance Email: info@rastogiworld.com

Support Email: admin@rastogiworld.com

We aim to acknowledge and address privacy-related requests within the timeframes required by applicable law.

27. Governing Law

This Privacy Policy is governed by applicable laws of India.

Subject to mandatory statutory rights and remedies, matters concerning this Privacy Policy shall be subject to competent courts and authorities in Delhi, India.

Effective Date: 15 August 2026